Chris is Awesome! He is proactive (calls third parties involved in your transaction to follow up or ascertain status of matter); responsive and knowledgeable and totally caring about you and your circumstances. In my particular circumstance, other lenders were being rigid and not providing feasible options. Chris connected me with a local lender who was able to anaylze my particular suitation and arrive at a logical solution which totally escaped the previous lender. He was then involved in the entire process and make it happen.